Leadership behaviours

There are seven leadership behaviours that will enable us to innovate and deliver:

Production, Deliver results…& more!! - Delegation, Trust others to deliver - Consensual, Seek & listen to others’ views - Excitement, Display energy & enthusiasm - Persuasive, Influence others - Innovative, Create & embrace new ideas - Strategic, Think & plan for the future

Leaders within Arriva will be famous for their "innovation and delivery"

Strategic
(Think and plan for the future)
  • Have a vision of where the business needs to be
  • Understand the long term impact
  • Plan, deliver and measure effectiveness
Innovative
(Create and embrace new ideas)
  • Challenge the status quo and try something new
  • Take calculated risks and accept the risk of failure
  • Share best practice within and across businesses
Persuasive
(Influence others)
  • Champion the Arriva brand
  • Understand what motivates individuals and gain their commitment
  • Encourage and value the opinions and contributions of others
Excitement
(Display energy and enthusiasm)
  • Motivate others through own passion, energy and enthusiasm
  • Enthuse others and keep them involved
  • Enjoy and celebrate success
Consensual
(Seek and listen to others’views)
  • Listen to and value the views of others
  • Reach agreement to a proposed course of action
  • Keep people up to date on issues affecting them
Delegation
(Trust others to deliver)
  • Prioritise and allocate work to the appropriate individual
  • Accept that others may develop a different, yet effective, answer
  • Give freedom and expect results
Production
(Deliver results…and more!!)
  • Set challenging targets
  • Achieve agreed goals
  • Exceed expectations


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Strategic leadership behaviours PDF, 89 KB (opens in new window) (89 KB)

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