People management and presentation skills overview
Total duration: 1.5 days
Aim:
- To build confidence in managing people through an understanding of key principles and the opportunity to develop skills and approaches.
Learning obectives:
- To understand the role of a manager in Arriva and within key people processes.
- To appreciate different approaches to managing people, including management style and motivation theory.
- To build confidence to manage and maximise performance.
- To understand and practice core management skills – listening, questioning and feedback.
